College of Applied Science and Technology

Network Drives 4

• Different Types of Network Storage at ISU
• Connecting to Traditional Network Folders/Drives
• Connecting to and Accessing OneDrive (Windows 10)
• Connecting to and Accessing Teams (Windows 10)

Printers and Printing 1

• Common Solutions for Individual Printer Issues

Software and Licensing 3

• Adobe Creative Cloud - What is it?
• Renewing Software Licenses
• Software Center

How IT Support Works at ISU 3

• Ticket System
• CAST-IT
• Organizational Structure of IT at ISU